FAQ

Can I withdraw money from ATMs with foreign credit card?

Yes, in Bulgaria ATM accepts Visa, Visa Electron, Mastercard, Amex and rarely Diner’s Club. To increase the security, better check your own bank. Many shops and restaurants accept credit card payments – Visa and MasterCard.

What currency is used in Bulgaria and where you can change the currency?

The currency used in Bulgaria is Bulgarian lev / BGN /. Since 1996 an agreement effectively links Bulgarian lev to the euro. The course is fixed 1 EUR = approx. 1.96 BGN. In Bulgaria, the currency can be exchanged at banks, exchange offices, hotel. Our advise is better to get local currency from ATMs / ATM /. Currently there are circulating legal coins of 1, 2, 5, 10, 20 and 50 stotinki and bank notes of 1, 2, 5, 10, 20, 50 and 100 BGN.

Is there a time difference?

Bulgaria is in the Eastern European Time Zone. Like most states in Europe, during the Summer period the time is shifted forward by 1 hour 3 hours ahead of Greenwich Mean Time (GMT+3). The summer time prolongs from late March to late October.

What language is spoken in Bulgaria?

The official language is Bulgarian. But people in the biggest cities in the country tend to speak English.

How do I change or cancel my reservation?

To modify or cancel your reservation, please contact us by our emails: pavlina@easybulgariatravel.com or easyguides@live.com as soon as you decided to make changes or cancellation.

How and when will I receive the firm confirmation of my booking?

After requesting a firm reservation and pay us the deposit for your travel, we will proceed with the reservations of your services and we will send you a written confirmation in 2 to 3 days.

How do I know that you have received my request?

You will receive an email from us confirming the receipt of your request within 24 hours (Monday to Sunday). In case you do not receive any reply from us due to some reason, please call us on the phone: +359 878 956 414 or use our skype: polinkaa1.

Can I make a reservation by phone?

You can call our phone number: +359 878 956 414 to obtain any information you need. But if you wish to guarantee your reservation, please send a written confirmation to our e-mail: pavlina@easybulgariatravel.com or easyguides@live.com

How much time in advance do I need to make a reservation?

We will make our best to organize your trip in a perfect way even if you book it less than a week prior arrival.

What kind of plugs for electricity exists in Bulgaria?

The plugs are usually round peg and the current density is 220 volts.. nationalities outside European Union a valid passport is obligatory.

How do I change or cancel my reservation?

To modify or cancel your reservation, please contact us by our emails: pavlina@easybulgariatravel.com or easyguides@live.com as soon as you decided to make changes or cancellation

How and when will I receive the firm confirmation of my booking?

After requesting a firm reservation and pay us the deposit for your travel, we will proceed with the reservations of your services and we will send you a written confirmation in 2 to 3 days.

How do I know that you have received my request?

You will receive an email from us confirming the receipt of your request within 24 hours (Monday to Sunday). In case you do not receive any reply from us due to some reason, please call us on the phone: +359 878 956 414 or use our skype: polinkaa1.

Can I make a reservation by phone?

You can call our phone number: +359 878 956 414 to obtain any information you need. But if you wish to guarantee your reservation, please send a written confirmation to our e-mail: pavlina@easybulgariatravel.com or easyguides@live.com

How much time in advance do I need to make a reservation?

We will make our best to organize your trip in a perfect way even if you book it less than a week prior arrival.

Do I need a passport to enter Bulgaria?

For members of the European Union only a valid identity card is sufficient. For other nationalities outside European Union a valid passport is obligatory.